Shipping and Charges


General Conditions
We handle our shipments by Austrian Post or DPD as standard.
Deliveries will not be made to P.O. boxes and packing stations.
Items not in stock at the time of shipment will not be forwarded unless by explicit customer request.
Shipment is at the risk of the recipient.

Prices / VAT
All prices are in EUR (€) including V.A.T, per sales unit, excluding shipment costs, from Vienna.
If a valid UID number is indicated for shipments within the EU, the invoice can be issued VAT-free (intra-community transaction). For shipment to countries outside the EU the invoice can be issued VAT-free.

Methods of Payment
For shipment within Austria there are the options of paying by cash on delivery or credit card (Visa, Master Card). Shipments within and outside the EU can be paid by credit card only.
The fee for cash on delivery is € 5,50, payment by credit card is free of charge.

Minimum Order Value and Discount
The minimum order value is € 25,00.
Depending on the quantity ordered we offer the following discount:
Minimum order value of € 70,-- 2% discount, minimum order value of € 200,-- 5 % discount, minimum order value of € 350,-- 8 % discount.
Machines, Machines-Accessories and special offers are not discountable.
Regular customer cards do not apply in mail-order trade.

Delivery Time
Delivery times indicated below are standard values that cannot be guaranteed. We assume no liability for delivery delays and consequential damage.

Shipping Costs Austria
Standard Shipment (delivery time 1 – 3 working days from shipment)
Depending on weight, the costs for standard shipment are:
€  6,20 for packages up to 4 kg
€  8,90 for packages up to 12 kg
€ 14,60 for packages up to 31,5 kg

EMS-Shipment (delivery time 24 hours from shipment)
In case of urgency we send by EMS (express mail service).
Depending on weight, the costs for EMS shipment are:
€ 11,20 for packages up to 4 kg
€ 17,90 for packages up to 12 kg
€ 31,70 for packages up to 31,5 kg

Extra-large Packages (bulky goods)
For items exceeding a length of 96 cm and for packages exceeding a total of 100 x 60 x 60 cm, the surcharge for bulky goods is € 8,70.
Maximum length 200 cm, maximum combined dimensions (length + circumference) 360 cm.
Attention: Our program is not able to calculate extra-large packages, you thus will see surcharge not in your order, only on your invoice.

Overweight Packages
For shipments exceeding the maximum weight accepted by Austrian Post (31,5 kg) we will contact the customer.

Payment by Cash on Delivery
For cash on delivery there is an additional charge of € 5,50.

Shipping Costs Germany
Standard Shipment (delivery time 2 – 5 working days from shipment)
Depending on weight, the costs for standard shipment are:
€ 12,50 for packages up to 4 kg
€ 15,60 for packages up to 12 kg
€ 19,60 for packages up to 31,5 kg
 
Extra-large Packages (bulky goods)
For items exceeding a length of 96 cm and for packages exceeding a total of 100 x 60 x 60 cm, the surcharge for bulky goods is € 17,40. Maximum length 200 cm, maximum combined dimensions (length + circumference) 330 cm.
Attention: Our program is not able to calculate extra-large packages, you thus will see surcharge not in your order, only on your invoice.
 
Overweight Packages
For shipments exceeding the maximum weight accepted by Austrian Post (31,5 kg) we will contact the customer.
 
 
Shipping Costs Slovenia, Slovakia, Czech Republic, Hungary, Italy, Belgium, Luxembourg, the Netherlands, Croatia
Standard Shipment (delivery time 2 – 10 working days from shipment)
Depending on weight, the costs for standard shipment are:
€ 14,80 for packages up to 4 kg
€ 16,90 for packages up to 12 kg
€ 19,90 for packages up to 31,5 kg
 
Extra-large Packages (bulky goods)
For items exceeding a length of 96 cm and for packages exceeding a total of 100 x 60 x 60 cm, the surcharge for bulky goods is € 17,40. Maximum length 200 cm, maximum combined dimensions (length + circumference) 330 cm.
Attention: Our program is not able to calculate extra-large packages, you thus will see surcharge not in your order, only on your invoice.
 
Overweight Packages
For shipments exceeding the maximum weight accepted by Austrian Post (31,5 kg) we will contact the customer.
 

Shipping Costs Denmark, France, Great Britain, Finland, Sweden
Standard Shipment (delivery time 4 – 10 working days from shipment)
Depending on weight, the costs for standard shipment are:
€ 17,50 for packages up to 4 kg
€ 21,90 for packages up to 12 kg
€ 25,60 for packages up to 31,5 kg
 
Extra-large Packages (bulky goods)
For items exceeding a length of 96 cm and for packages exceeding a total of 100 x 60 x 60 cm, the surcharge for bulky goods is € 17,40. Maximum length 200 cm, maximum combined dimensions (length + circumference) 330 cm.
Attention: Our program is not able to calculate extra-large packages, you thus will see surcharge not in your order, only on your invoice.
 
Overweight Packages
For shipments exceeding the maximum weight accepted by Austrian Post (31,5 kg) we will contact the customer.
 

Shipping Costs Spain, Estonia, Latvia, Lithuania, Ireland, Greece, Malta, Poland, Portugal, Romania
Standard Shipment (delivery time 7 – 9 working days from shipment)
Depending on weight, the costs for standard shipment are:
€ 18,70 for packages up to 4 kg
€ 29,50 for packages up to 12 kg
€ 53,50 for packages up to 31,5 kg
 
Extra-large Packages (bulky goods)
For items exceeding a length of 96 cm and for packages exceeding a total of 100 x 60 x 60 cm, the surcharge for bulky goods is € 17,40. Maximum length 200 cm, maximum combined dimensions (length + circumference) 330 cm.
Attention: Our program is not able to calculate extra-large packages, you thus will see surcharge not in your order, only on your invoice.
 
Overweight Packages
For shipments exceeding the maximum weight accepted by Austrian Post (31,5 kg) we will contact the customer.
 

Shipping Costs Switzerland, Liechtenstein, Iceland, Turkey, Norway, Serbia (net-prices – VAT-free)
Standard Shipment (delivery time 3 – 6 working days from shipment)
Depending on weight, the costs for standard shipment are:
€ 15,00 for packages up to 2 kg
€ 19,90 for packages up to 4 kg
€ 38,20 for packages up to 12 kg
€ 55,00 for packages up to 20 kg
€ 75,00 for packages up to 30 kg
 
Extra-large Packages (bulky goods)
For items exceeding a length of 96 cm and for packages exceeding the combined dimensions (length + circumference) of 300 cm, the surcharge for bulky goods is € 14,50. Maximum length 150 cm, maximum combined dimensions 300 cm.
Attention: Our program is not able to calculate extra-large packages, you thus will see surcharge not in your order, only on your invoice. 

Overweight Packages
For shipments exceeding the maximum weight accepted by Austrian Post (30 kg) we will contact the customer.
 


Shipping Costs to Countries not indicated above
Shipping costs to all other countries have to be calculated individually. We will contact the customer.

*: incl. VAT, plus shipping
}]